Full-time on-site service

Do you need full-time on-site service?

Typically, full-time on-site engineers are required to provide IT support in environments with more than 100 IT users and/or more than 100 IT devices. However, if the customer’s IT scale is small, we recommend considering some other solutions to meet their IT support needs. These solutions may include the following:

Part-time service model: Under this model, customers can hire part-time engineers to provide IT support to meet their smaller needs.

Remote service: This service allows customers to obtain temporary remote T support from service providers when IT support is needed.

To sum up, for customers of different sizes, we can provide different solutions to meet their IT support needs, and play a role in controlling IT budget, improving service quality and ensuring the flexibility and continuity of IT support.

Recruitment Process and Onboarding Process

The IT full-time resident engineer is a member of the enterprise IT technical support team, mainly responsible for the maintenance and technical support of the enterprise IT system, and needs to have certain technical and communication skills. The following is the recruitment and induction process of IT full-time resident engineers

Advantages of choosing Forittec to provide full-time on-site services

Solve problems faster

IT full-time on-site service can quickly respond to technical problems within the enterprise, solve problems in a timely manner, reduce enterprise downtime due to technical failures, and improve enterprise production efficiency.

Better understand business needs

IT full-time on-site service has long-term cooperation with enterprises to understand the business processes, IT system architecture and technical requirements of enterprises, so it can better provide technical support and optimization solutions according to the specific needs of enterprises.

Improve security and data protection

Full-time IT on-site services can ensure the stability and security of the enterprise IT system, discover and solve potential safety hazards in a timely manner, reduce the risk of data leakage and loss, and improve enterprise data security protection capabilities.

Optimize IT operating costs

By adopting the model of managed IT outsourcing services, reduce IT expenditures as a burden on daily operating expenses and control IT budgets. In addition, this service model can also guarantee the flexibility and continuity of the IT service process.

Feedback from our customers

Our IT department has been facing the challenges of manpower shortage and technical bottlenecks until we started to cooperate with Forittec IT full-time resident engineers. Their professional team provided us with efficient IT support and helped us reduce IT costs while ensuring business stability.

Lara Smith

Our company has always relied on high-quality IT support to keep the business running, and Forittec IT Full-Time Engineers in Residence have been a valuable partner for us. Their work is very serious and responsible. We are happy to work with them and recommend them to other businesses.

Shirley Paul

We are very satisfied with the work performance of Forittec IT's full-time resident engineer. They understand our business needs very well, their responsiveness and problem solving skills are excellent. Provide us with reliable technical support.

Rita Beck

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